Robinsons Hotels & Resorts (RHR) invites every type of traveler to experience the world- renowned Filipino hospitality in its growing number of developments. Located in the most sought- after metropolitan and urban addresses, its 25 hotels and resort, including 4 franchised Go Hotel properties, operate a system-wide total of over 4,000 keys. The Company’s multi-branded portfolio stretches across four categories: luxury resort, upscale deluxe hotels, boutique city hotels, and essential service value hotels.
Dusit Thani Mactan Cebu, RLC’s first foray into the luxury resort niche, is the country’s first five- star beachfront resort. The world-class development sits at the northern tip of Punta Engaňo Peninsula and boasts of stunning views, stylish rooms and suites, elegant Meetings, Incentives, Conferences, and Exhibitions (MICE) facilities, and luxurious amenities. Every stay is made even more memorable with its array of fine, casual, and creative dining selections and five-star guest service. Managed by Dusit Thani International, the brand offers 272 hotel rooms across three towers.
Comprising the upscale deluxe hotels category are Crowne Plaza Manila Galleria, Holiday Inn Galleria, and the recently opened Grand Summit Gensan.
With a combined total of 524 rooms, Crowne Plaza and Holiday Inn continue to be key hospitality players in the Ortigas Central Business District. The upper upscale Crowne Plaza houses one of the largest meetings and conventions facilities in Manila with over 34,000 square feet of banquet space spread over 20 meeting rooms. While the midscale, full-service Holiday Inn features on- site business centers.
Grand Summit Hotel, RLC’s newest homegrown, upscale deluxe brand, was introduced to the public last October 2021 with the opening of Grand Summit GenSan. Situated in General Santos City, South Cotabato, Grand Summit GenSan is a deluxe lifestyle hotel of 102 carefully-appointed rooms designed with world-class facilities and premium amenities. It promises the finest hotel experience through an exquisite balance of style and comfort. Its multiple function rooms and one ballroom can accommodate up to 700 guests, making them ideal venues for business meetings, exhibitions, social gatherings, and other events. Guests can also look forward to a variety of local and international cuisines at the hotel’s very own all-day dining restaurant, Café Summit.
Under the boutique city hotels category, Summit Hotels and Resorts caters to contemporary business and leisure travelers. It offers expansive MICE facilities, modern sports and pool amenities, and full-service restaurants. In line with its promise of creating enriching moments with every stay, Summit Hotels and Resorts elevates the guest experience to new heights with its personable brand of service, energetic vibe, and a spirited environment.
Go Hotels, on the other hand, the Philippines’ largest chain in the essential service value hotel sector, is designed for smart and on-the-go business travelers looking for comfortable, yet affordable accommodations. It provides high quality hotel essentials and services at a base room rate and offers guests the option to add on services and amenities as needed.
The year 2021 revealed the indomitable resilience of Robinsons Hotels & Resorts. Amid the prolonged effects of the COVID-19 pandemic on travel and tourism, RHR established a new strategy to drive optimum use of its portfolio. As a result, the Company managed to operate 86% of its properties despite continued quarantine restrictions.
In response to the growing demand for quarantine accommodations, Robinsons Hotels & Resorts became a trusted partner for government and shipping agencies. Stringent hygiene and sanitation standards were instituted in line with the recommendations of the World Health Organization and the Department of Health. Through this, the Company provided safe and worry-free stays whether for guests on quarantine, essential industry workers, or for families looking for leisure accommodations.
Alongside its quarantine offerings, Robinsons Hotels & Resorts continued to make long-stay accommodation packages available in its Summit and Go Hotels properties. In addition, Crowne Plaza Manila Galleria and Holiday Inn Manila Galleria creatively brought their signature dining experiences to guests through alfresco services, delivery couriers for virtual gatherings, and online ordering via the group’s e-commerce website.
As of December 2021, five of the Company’s hotel properties have been accredited as “Multi-Use Establishments” by the Department of Tourism and Department of Health. Summit Galleria Cebu, Summit Ridge Tagaytay, Dusit Thani Mactan Cebu, Crowne Plaza, and Holiday Inn are now allowed to accept bookings for both quarantine and non-quarantine purposes.
Robinsons Hotels & Resorts likewise focused on accelerating its digital efforts to facilitate easier, faster, and more convenient transactions. It launched its official website, proudly showcasing its elevated lineup of brands and an improved customer booking experience. Guests can now reserve a room in any of the Company’s hotel and leisure properties through a single platform.
With the gradual reopening of the economy and loosening of travel restrictions, Robinsons Hotels & Resorts is eager to welcome back guests and hotel patrons with exciting brand launches and enhanced health and sanitation standards. Regardless of circumstance, the Company will continue to pursue its long-term growth vision of offering world-class hospitality and leisure experiences to its guests.
In 2022, Robinsons Hotels and Resorts is slated to open Fili Urban Resort Hotel in the world- class NUSTAR Integrated Resort complex, as well as Summit Hotel Naga, Go Hotels Naga, Go Hotels Tuguegarao, and the remaining rooms of Grand Summit GenSan. Other hotels in the pipeline include NUSTAR Hotel in Cebu, and another Fili Urban Resort Hotel within RLC’s Bridgetowne Destination Estate.